Return Policy

Every pair of BT Shoe Studio customs is Always One of One—hand-painted, made-to-order, and designed specifically for you. Because your shoes are created as original works of art tailored to your story, all orders are final sale.

We do not accept returns, refunds, or exchanges under any circumstance.

Your design is never replicated and never resold. Once production begins, that pair becomes yours—and only yours. This is not mass production. This is wearable artwork, created with intention and made for the human behind the title.

If you’re unsure about sizing, style, or have any questions before placing an order, please reach out. We’re happy to assist before your piece enters production.